Privacy policy

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy provided below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Responsible Party” in this Privacy Policy.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically by our IT-systems when you visit the website or after you provide your consent. This primarily includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data you submit will also be processed for contractual offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have consented to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or any other questions about data protection.

Analysis tools and tools from third-party providers

When you visit this website, your browsing behavior may be statistically analyzed. This is done primarily using so-called analytics programs.

Detailed information about these analytics tools can be found in the following Privacy Policy.

2. hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter “Strato”). When you visit our website, Strato collects various log files, including your IP-addresses.

For more information, please refer to Strato's privacy policy: https://www.strato.de/datenschutz/.

The use of Strato is based on Article 6(1)(f) DSGVO. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) DSGVO and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Order processing

We have entered into a data processing agreement (AVV) for the use of the service mentioned above. This agreement is required under data protection law and ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

3. General Information and Mandatory Disclosures

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to fully protect data from access by third parties.

Note on the responsible body

The controller responsible for data processing on this website is:

Dr. Leila Mekacher
Innoversa Factory GmbH
Bergheimer Straße 147
69115 Heidelberg

Phone: +49 173 6525891
Email: info@innoversa-factory.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, or similar information).

Storage duration

Unless a more specific storage period has been stated in this Privacy Policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once those grounds no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 Abs. 1 lit. a DSGVO or Art. 9 Abs. 2 lit. a DSGVO where special categories of data pursuant to Art. 9 Abs. 1 DSGVO are processed. If you have expressly consented to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49 Abs. 1 lit. a DSGVO. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), the data processing is additionally carried out on the basis of § 25 Abs. 1 TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or in order to take steps prior to entering into a contract, we process your data on the basis of Art. 6 Abs. 1 lit. b DSGVO. We also process your data on the basis of Art. 6 Abs. 1 lit. c DSGVO where this is necessary to comply with a legal obligation. Data processing may also be carried out on the basis of our legitimate interests pursuant to Art. 6 Abs. 1 lit. f DSGVO. The following sections of this Privacy Policy provide information about the legal basis applicable in each individual case.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only disclose personal data to external parties where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. disclosure of data to tax authorities), where we have a legitimate interest in the disclosure pursuant to Art. 6 para. 1 lit. f DSGVO, or where another legal basis permits the disclosure of data. When using processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the event of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 DSGVO)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE APPLICABLE LEGAL BASIS FOR EACH PROCESSING ACTIVITY CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEREAFTER NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the DSGVO, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract, or to have such data transmitted to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will be carried out only where technically feasible.

Access, Rectification and Erasure

Within the scope of the applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing. Where applicable, you also have the right to have this data corrected or deleted. You may contact us at any time regarding this matter or any other questions concerning personal data.

Right to Restriction of Processing

You have the right to request that the processing of your personal data be restricted. You may contact us at any time to exercise this right. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of the personal data we have stored about you, we generally need time to verify it. For the duration of this review, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was or is unlawful, you may request that the processing of your data be restricted instead of requesting its erasure.
If we no longer need your personal data, but you require it to establish, exercise or defend legal claims, you have the right to request that the processing of your personal data be restricted instead of having it erased.
If you have objected pursuant to Art. 21(1) DSGVO, your interests must be weighed against ours. Until it has been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may—apart from being stored—be processed only with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS-based encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this website uses SSL or TLS-encryption. You can recognize an encrypted connection by the browser’s address bar changing from “http://“ to “https://“ and by the padlock icon in your browser bar.

When SSL or TLS-based encryption is enabled, the data you transmit to us cannot be read by third parties.

4. data collection on this website

Cookies

Our website uses so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable certain services provided by third-party companies to be integrated into websites (e.g. cookies used to process payment services).

Cookies serve various functions. Many cookies are technically necessary, as certain website features would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions requested by you (e.g. for the shopping cart function), or to optimize the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 Abs. 1 lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. Where consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6 Abs. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG); consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set, allow cookies only on a case-by-case basis, reject cookies in certain cases or in general, and automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

You can find information about the cookies and services used on this website in this Privacy Policy.

Manage your own consent settings

This website uses its own locally hosted consent management system. No connection is made to an external consent management provider.

Your selection is stored exclusively in your browser’s local storage. The stored data includes the version of the consent request, whether external media were permitted or rejected, and the time the decision was made. No names, email addresses, or IP-addresses are stored as part of the consent decision.

You can change your selection at any time via “Cookie Settings” in the website footer. If you withdraw your consent, any YouTube embeds that have already been loaded will be removed; the lawfulness of processing carried out up to that point remains unaffected.

Use of KI on the Website

We use KI-powered services and/or applications on our website.

We use artificial intelligence (KI) on our website as follows:

A KI automatically identifies customer requests via a chatbot (e.g. requests for information about products or services) and sends the customer a suitable response with links and additional information.

When you interact with or encounter elements on our website that use artificial intelligence (e.g. a chatbot), your input, including metadata, is processed to generate an appropriate response or reaction.

The use of these AI-powered features is based on Art. 6(1)(f) GDPR. We have a legitimate interest in using modern technologies on our website to improve our offerings and services and to identify new opportunities arising from interactions with our customers. Where consent is required, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may withdraw your consent at any time.

Further information about the processing of data by this tool or service can be found in the relevant section of this Privacy Policy.

Use of Artificial Intelligence (KI) to Respond to Customer Inquiries

We use KI-powered software to process and respond to customer inquiries. The KI we use analyzes the content of your message in order to generate an appropriate response or suggested response autonomously or partially autonomously. In this context, our KI processes all content in your message, including names, email addresses, communications, and technical information (e.g., IP-addresses and device information).

The use of the KI-powered software is based on Article 6(1)(f) DSGVO. We have a legitimate interest in ensuring the most efficient possible customer communication through the use of modern technical solutions.

We use the following KI-applications:

Google Gemini

We use Google Gemini for our customer communications. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Therefore, when you contact us, your enquiries, including metadata, may be transmitted to and processed on this provider’s servers in order to generate an appropriate response.

Inquiries by email, telephone, or fax

If you contact us by email, telephone, or fax, your inquiry, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

These data are processed on the basis of Art. 6 para. 1 lit. b DSGVO if your request is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in effectively handling the enquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO), if such consent was requested; consent may be withdrawn at any time.

The data you send us via contact requests will remain with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your request has been fully processed). Mandatory statutory provisions—particularly statutory retention periods—remain unaffected.

Use of chatbots

We use chatbots to communicate with you. Chatbots are able to respond to your questions and other input without human assistance. To do so, the chatbots analyze not only your input but also other data in order to provide appropriate responses (e.g., names, email addresses and other contact details, customer numbers and other identifiers, orders, and chat histories). In addition, your IP address, log files, location information, and other metadata may be collected via the chatbot. This data is stored on the chatbot provider’s servers.

Based on the data collected, user profiles may be created. The data may also be used to serve interest-based advertising, provided that the other legal requirements for this are met (in particular, consent has been obtained). For this purpose, the chatbots may be linked to analytics and advertising tools.

The data collected may also be used to improve our chatbots and their response behavior (machine learning).

The data you enter in the course of the communication will remain with us or the chatbot operator until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your inquiry has been fully processed). Mandatory statutory provisions—particularly retention periods—remain unaffected.

The legal basis for the use of chatbots is Art. 6(1)(b) GDPR, provided that the chatbot is used to initiate a contract or in connection with the performance of a contract. Where corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time. In all other cases, chatbots are used on the basis of our legitimate interest in ensuring the most effective customer communication possible (Art. 6(1)(f) GDPR).

Use of AI Applications in Chatbot Communications

Our chatbots use artificial intelligence (AI) as part of our customer communications. The AI we use analyzes the content of your message in order to generate an appropriate response autonomously. In this context, the AI processes the entire content of your message, including names, email addresses, communication content, and technical information (e.g., IP addresses and device information).

The AI software used is operated on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring the most efficient possible customer communication through the use of modern technical solutions. Where the relevant consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

We integrate the following AI applications into our chatbots:

Google Gemini

Our chatbots use Google Gemini for customer communications. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Therefore, if you contact us via chatbot, your queries, including metadata, may be transmitted to and processed on the provider’s servers in order to generate an appropriate response.

5. social media

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Whenever you access a page on this website that contains LinkedIn elements, a connection is established to LinkedIn’s servers. LinkedIn is informed that you have visited this website using your IP address. If you click LinkedIn’s “Recommend button” while logged in to your LinkedIn account, LinkedIn can associate your visit to this website with you and your user account. Please note that, as the website provider, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may withdraw your consent at any time.

Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. Further details can be found here: https://www.linkedin.com/help/linkedin/answer/a1343190/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

For more information, please refer to LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5448.

6. plugins and tools

YouTube

This website initially blocks all YouTube videos. An embed via youtube-nocookie.com is created and a connection to YouTube’s servers is established only if you enable external media in the consent banner or explicitly choose to load an individual video. In the process, YouTube is informed which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting). This enables YouTube to obtain information about visitors to this website. This information is used, among other things, to compile video statistics, improve user-friendliness, and prevent attempted fraud. Furthermore, the data collected is processed within the Google advertising network.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing activity directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube content is embedded only with your consent, on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of information on or access to information in the end device. You may withdraw your consent at any time via “Cookie Settings” in the footer.

For more information on how user data is handled, please refer to YouTube's Privacy Policy at: https://policies.google.com/privacy?hl=de.

Google Fonts (local hosting)

This website uses Google Fonts, provided by Google, to ensure the consistent display of fonts. The Google Fonts are installed locally. No connection to Google servers is established in the process.

For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

7. eCommerce and payment providers

Processing of Customer and Contract Data

We collect, process and use personal customer and contract data for the purpose of establishing, defining the content of and amending our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to use the service or for billing purposes. The legal basis for this is Art. 6(1)(b) GDPR.

The customer data collected will be deleted after the order has been completed or the business relationship has ended and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.

8. audio and video conferencing

Data processing

We use online conferencing tools, among other methods, to communicate with our customers. The specific tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and by the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide/use to access the tools (email address and/or telephone number). The conferencing tools also process the duration of the conference, the start and end time of your participation in the conference, the number of participants, and other “contextual information” relating to the communication process (metadata).

Furthermore, the tool provider processes all technical data required to facilitate online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, as well as the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, it will also be stored on the tool providers’ servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full control over the data processing operations of the tools we use. Our options are largely determined by the corporate policies of the respective providers. For further information on data processing by the conferencing tools, please refer to the privacy policies of the respective tools, which we have listed below this text.

Purpose and legal basis

The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of these tools serves to generally simplify and expedite communication with us and/or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the tools concerned are used on the basis of that consent; consent may be withdrawn at any time with effect for the future.

Storage duration

The data we collect directly via the video and conferencing tools will be deleted from our systems as soon as you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence over how long your data is stored by the providers of the conferencing tools for their own purposes. For further details, please contact the providers of the conferencing tools directly.

Conference tools used

We use the following conference tools:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

10. data protection for our applications

This Privacy Policy describes our policies and procedures regarding the collection use and disclosure of your information when you use the Service and informs you of your your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of the free privacy policy generator.

Interpretation and definitions

Interpretation

The words whose first letter is capitalized have the defined meaning under the following have the defined meaning under the following conditions. The following definitions have the same meaning, regardless of whether they are in the singular or the plural.

Definitions

For the purposes of this Privacy Policy:

“Account” means a unique account created for you to access our Service or parts of our Service.
Affiliated Company means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50 % or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other governing bodies.
The application refers to Interview Master, the software program provided by the company.
Company (referred to in this Agreement as “the Company”, “We”, “Us” or “Our”) refers to Innoversa Factory GmbH, Bergheimer Straße 147, 69115 Heidelberg, Germany.
Country applies to: Germany
Device means any device that can access the Service, such as a computer, a mobile phone, or a digital tablet.
Personal data means any information relating to an identified or identifiable person.
The term “service” refers to the application.
Service provider means any natural or legal person who processes the data on behalf of the Company. This refers to third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage data refers to data collected automatically, either generated through the use of the Service or by the Service infrastructure itself (e.g. the duration of a page visit).
“you” means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

Collection and use of your personal data

Types of data collected

Personal data

While using our Service, we may ask you to provide certain personal data that we can use to contact or personal information that we may use to contact or identify you. identify you. Personal data may include, but is not limited to:

Usage data

Usage data

Usage data is automatically collected when the service is used.

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

If you access the Service via a mobile device, we may automatically collect certain information, including the type of mobile device you use, your mobile device's unique ID, its IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends when you visit our Service or when you access the Service from a mobile device.

Use of your personal data

The Company may use personal data for the following purposes:

To provide and maintain our service, including monitoring the use of our service.
To manage your account: To manage your registration as a user of the Service. The personal data you provide may give you access to various features of the Service that are available to you as a registered user.
For the performance of a contract: The preparation, fulfilment and performance of the purchase contract for the products, items or services you have purchased, or of any other contract with us relating to the service.
To contact you: To contact you by email, telephone, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informational communications related to features, products, or contracted services, including security updates, where necessary or appropriate for their implementation.
To provide you with news, special offers and general information to provide you with information about other goods, services and events we offer that are similar to those you have already purchased or enquired about, unless you have opted out of receiving such information.
To manage your requests: For processing and managing your enquiries to us.
For corporate transfers: We may use your data to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings in which the personal data we hold about users of our services is among the assets transferred.
For other purposes: We may use your data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our advertising campaigns, and evaluating and improving our service, products, services, marketing, and your experience.

We may share your personal data in the following situations:

With service providers: We may share your personal data with service providers in order to monitor and analyze the use of our service and to contact you.
In the event of business transfers: We may disclose or transfer your personal data in connection with, or during negotiations concerning, a merger, the sale of company assets, financing, or the acquisition of all or part of our business by another company.
With affiliated companies: We may share your data with our affiliates. In such cases, we will require those companies to comply with this Privacy Policy. Our affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
With business partners: We may share your information with our business partners in order to offer you certain products, services, or promotions.
With other users: If you share personal information or otherwise interact with other users in public areas, that information may be viewed by all users and publicly distributed outside the platform.
With your consent: With your consent, we may disclose your personal data for any other purpose.

Storage of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this purposes set out in this Privacy Policy. We store and use your personal data to the extent necessary to fulfill our legal obligations (e.g. if we need to obligations (e.g. if we are required to retain your data to comply with applicable laws), to resolve disputes and to enforce our legal agreements and policies. is necessary.

The company also stores usage data for internal analysis purposes. Usage data is generally stored for a shorter period of time, unless this data is used to increase the security used to increase the security or improve the functionality of our service or we are or we are legally obliged to store this data for a longer period.

Transmission of your personal data

Your information, including personal data, is processed at the Company’s operating offices and at any other locations where the parties involved in the processing are located. This means that this information may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy and the subsequent transfer of this information information constitutes your consent to this transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated data is treated securely and in accordance with this Privacy Policy. There will be No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. other personal information.

Deleting your personal data

You have the right to delete the personal data that we have collected about you or to request assistance from us in deleting it.

Our Service may provide you with the ability to delete certain information about you within the Service.

You can update, change or delete your data at any time by logging into your account account (if available) and accessing the "Account settings" section, where you can manage your personal data. manage your personal data. You can also contact us to request access to access, correct or delete your personal data.

Please note, however, that we may need to retain certain information if we are legally required to do so or have a legal basis for doing so.

Disclosure of your personal data

Business transactions

If the company is involved in a merger, acquisition or sale of assets, your personal data your personal data may be transferred. We will inform you before your personal data is transferred and becomes subject to a different privacy policy. privacy policy.

Prosecution

Under certain circumstances, the Company may be required to disclose your personal disclose your personal data if required to do so by law or in response to valid requests from public requests from public authorities (e.g. a court or government agency).

Further legal requirements

The Company may disclose your personal data in the good faith belief that such action is is necessary to:

Fulfillment of a legal obligation
Protection and defense of the company's rights or property
Prevent or investigate possible misconduct in connection with the service
Protecting the personal safety of users of the service or the public
Protection from legal liability

Security of your personal data

The security of your personal data is important to us. However, please note that no method of transmission over the internet or electronic storage is 100 % secure. Although we strive to protect your personal data by commercially acceptable means, we cannot guarantee its absolute security.

Data protection for children

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from individuals under the age of 13. If you are a parent or legal guardian and are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from individuals under the age of 13 without parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as the legal basis for processing your data and your and your country requires the consent of a parent, we may require your parent's your parent's consent before we collect and use this data. use that data.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. third party website. We strongly advise you to read the Privacy Policy of all websites you visit.

We have no control over the content, privacy policies or practices of third party websites or services of third parties and accept no responsibility for them.

Changes to this privacy policy

We reserve the right to update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will notify you by email and/or by a prominent notice on our Service prior to the change becoming effective. notice on our Service and update the "Last updated" date at the top of this Privacy Policy. Privacy Policy.

We recommend that you check this privacy policy regularly for changes. Changes to this Privacy Policy will become effective when they are posted on this page. are published.

Get in touch with us

If you have any questions about this privacy policy, you can contact us:

By e-mail: info@innoversa-factory.com